Saturday, December 29, 2007

Wal-Mart return policies in the news

MP3 Player Father Bought for Daughter, 10, Was Preloaded With Porn
COOKEVILLE, Tenn. — A father gave his 10-year-old daughter a Christmas present that would make Santa blush.
Now Daryl Hill wants to know why an MP3 video player he bought at a Wal-Mart in Sparta was preloaded with pornography and explicit songs.
Hill bought three of the players as Christmas presents for his children. He said one of the devices had apparently been returned to the store from a previous owner who loaded sex clips and songs with lyrics about using drugs.
"Within 10 minutes, my daughter was crying," Hill said Thursday. "I wish I could take the thoughts and images out of her head."
Hill questioned why Wal-Mart Stores Inc. would sell used merchandise as new, which he said violates its own policies.
A company spokesman said in an e-mail to WSMV-TV of Nashville that stores are not supposed to return opened packages to the sales floor and that the matter was under investigation.
Hill said he declined Wal-Mart's offer to replace the MP3 player. He said he has already bought his daughter a new one and is hanging onto the controversial one until he talks to a lawyer.

Girl Gets Bizarre Note Instead of iPod
A little girl who thought she was getting an iPod for Christmas ended up getting a rude surprise — the iPod had been replaced with a bizarre note.
The note reads in part "Reclaim your mind from the media shackles."
Click here for more on this story from MyFOXDC.com
Jay Ellis, the girls father, returned the iPod to the Wal-Mart store where he purchased it. The store manger told him that another customer returned an iPod with a similar issue.
MyFoxDC attempted to reach Apple for a comment, but got no response.

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